South Wales Fire and Rescue Service (SWFRS) has now installed Safe Haven 999 buttons on all 47 Fire and Rescue Stations across South Wales. In November 2021, SWFRS stations introduced the Safe Haven initiative, whereby any member of the public who finds themselves in immediate danger can go to one of our stations to request urgent assistance from either the Fire and Rescue Service, or the police. So far this year, there have been 14 Safe Haven incidents.
Although the Police are the first emergency service who should be contacted, this initiative allows anyone who is in immediate danger due to domestic abuse, stalking, or any other imminent threat, to go to their nearest SWFRS Station for help from the crew, or push the 999 button if there is no crew present at the time.